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Shipping Methods

Shipping Methods

In recent years, onebyonemall products have been sold to almost every country/region in the world. Now we have established good cooperative relations with professional and stable international transportation companies. Based on our many years of transportation experience, we have adopted different transportation methods according to the customs conditions of different countries to ensure that your package can reach the destination quickly and safely.

-Order Successful-

After successfully placing the order, you will receive our email confirmation. If you have any requirements for the order, please contact us before the goods enter the processing stage.

-Order  Processing-

We will carry out strict quality control on your items and ensure they are properly packaged before being prepared for shipping. Usually the order processing time is about 1-3 days. In the meantime, we will provide you with quality inspection photos of the shoes. Once you have confirmed the quality control photos, we can ship the package.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + shipping time.

-About Shipping-

Onebyonemall partners with major international shipping companies to offer different methods.Usually we ship via DHL, EMS, USPS and other Special Express

Note: During covid-19, the transportation speed was unstable. Sometimes fast, sometimes slow, so the shipping time in some areas may be extended. Although this is beyond our control, we will try our best to improve this problem to ensure that each package arrives smoothly and safely.

-Package Tracking-

Note: After sending the package, we will send you the status of the package and provide detailed tracking information via WhatsApp or email. For the tracking number, it may take several days to take effect on the tracking website. If the information is not available, please try again later. Don't worry, this is normal. After 2-3 days, we will provide you with a new tracking number, which can accurately query package information 

-Contact Us-

If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.